A quiet place to start

Finding care for someone you love

Type a ZIP code and choose the kind of care. You will see what Medicare has on record for each place nearby: star ratings, staffing, inspections and fines, in plain English.

What kind of care?

Which kind of care is which

The words overlap, and people often hear all of them in the same week. Here is what each one usually means in Medicare's records.

Nursing home
A place where a person lives and gets nursing care every day. Some stays are short, for recovery after a hospital (often called skilled nursing or rehab); others are long term. Medicare pays only for limited short stays after a qualifying hospital stay; long-term care is usually paid privately or by Medicaid.
Home health
A nurse, physical therapist or other clinician who visits the home for a period of time, usually ordered by a doctor after an illness or hospital stay. It is not the same as a paid companion or help with daily chores, which Medicare generally does not cover.
Hospice
Care focused on comfort rather than cure, for someone a doctor expects to have six months or less if the illness runs its usual course. It is most often given at home, and also in nursing homes and hospice houses. A person can leave hospice if things change.
Dialysis center
A clinic that cleans the blood for people whose kidneys have failed, usually three times a week. Some centers also train patients to do dialysis at home.

What the star ratings tell you, and what they don't

They do

  • Summarize measurements Medicare collects: inspection results, staffing hours, how patients fared, and surveys of patients or families.
  • Put every place on the same 1 to 5 scale, so you can see which ones to look at more closely.
  • Point to records worth reading, such as fines or citations for abuse.

They don't

  • Show what a particular room, shift or caregiver is like today. Data can be months old.
  • Mean the same thing across kinds of care. Five stars for a hospice and five for a hospital are built from different measures.
  • Replace a visit. Go at different times of day, ask about staff turnover, and talk with residents and families if you can.

A place with no stars is not necessarily worse. Small or new providers often do not have enough data to be rated.

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